Terms of Service
Last updated: May 14, 2026
1. What SpotSitter does
SpotSitter monitors publicly accessible availability data on Walt Disney World dining and experience booking pages. When availability matching your criteria appears, we send you a notification via SMS, push, email, or Discord. We never book on your behalf, store your Disney credentials, or interact with Disney systems using your identity.
2. No guarantee of availability
An alert means a slot was detected at the time of our scan. Availability can disappear within seconds. We do not guarantee that any slot will still be available when you attempt to book it. SpotSitter is a notification tool, not a reservation tool.
3. Account and billing
You must provide a valid email address to create an account. Paid plans are billed monthly or annually through Stripe. You may cancel at any time from your billing settings. Refunds follow our 7-day satisfaction policy — if you're unhappy within your first 7 days, contact us for a full refund.
4. Acceptable use
You agree not to resell, redistribute, or sublicense access to SpotSitter alerts. Automated scraping of our service, reverse-engineering our polling infrastructure, or using SpotSitter to build a competing product is prohibited. We may suspend accounts that violate these terms.
5. Intellectual property
SpotSitter is not affiliated with, endorsed by, or sponsored by The Walt Disney Company or any of its subsidiaries. Disney, Walt Disney World, and all related marks are trademarks of The Walt Disney Company. SpotSitter is an independent monitoring service.
6. Limitation of liability
SpotSitter is provided "as is." We make no warranties, express or implied. In no event shall SpotSitter be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the preceding 12 months.
7. Changes to these terms
We may update these terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Continued use after changes constitutes acceptance of the new terms.
8. Contact
Questions about these terms? Email us at hello@spotsitter.com.